Hey everyone, it’s Kristi Munoz. I hope you, your family and your loved ones are staying safe. I wanted to provide you a quick update about what my team and I are doing at Lawyers Title. Our people and clients are our top priority and we are committed to doing what we need to do to protect them while helping stop the spread of COVID-19. We have spent time both testing and expanding our remote working capabilities to minimize any disruption of the service levels you have come to expect. However, in this unprecedented time, we ask for your patience as we diligently work to meet these new challenges and the needs of our people, our clients, and our communities.
During these alternative work arrangements, we also wanted to make sure that you are aware of the following practices that are in place in our title operations to help continue closing real estate transactions.
EARNEST MONEY DEPOSITS
You can send Earnest Money Deposits via wire transfers. As with all wires, remember that wire fraud is real and home buyers and sellers are the biggest targets. As a best practice, confirm all wiring instructions, including specific banking information, by phone before transferring funds. Use the phone number for your closing agent/escrow officer provided on their website or from a business card. Never rely on phone numbers in email communications.
Our operations have access to video conference technology to facilitate consultations with customers to review documents and answer questions prior to or as part of the closing process.
Our goal is to streamline the amount of time you are in our offices or required for closings. We are customizing solutions for each office to accommodate customer needs.
At this time, the majority of county recorder offices appear to be functioning or are only closed to the public, so that documents continue to be recorded, and online records remain searchable and up-to-date. However, that is not true in all cases. As a result, we are providing local managers with authority, where appropriate, to issue policies providing coverage during the gap created by recording or posting delays created by government office closures.
We are closely monitoring this pandemic situation and you are encouraged to contact our office with any concerns or questions related to your transactions.
When it comes down to it, my mission is to maximize your performance by providing exceptional products and services that facilitate and expedite the closing process. From our first contact to the closing of your transaction, I am dedicated to providing a fully-responsive, problem-solving environment that ultimately makes you successful. In other words, I don’t succeed until YOU succeed. Focus on what you do best with #TitleTalk by your side!
For all of your title needs, contact Kristi Munoz today.
kristimunoz.com | (909) 841-7645 | TeamMunoz@LTIC.com